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The benefits of real-time access to your CRM solution and database are numerous and can have a positive impact on your business performance and profits. Wireless connectivity with enhanced support for Personal Digital Assistant (PDA) devices using the Microsoft Windows CE operating systems brings real-time data to your fingertips - anywhere, anytime.
PDA users such as field sales representatives can be connected online for real-time access or can operate offline with their laptop when Internet access is not available. A full range of functions are accessible, enabling staff to view reports, update contacts and sales opportunities, qualify leads, track customer issues and manage tasks and calendars. Online PDA users get real-time interaction with the system, while offline personnel can easily synchronize the PDA and the central CRM system at a later time.
Wireless PDA access to your CRM solution simply makes you more productive, increasing productivity while reducing costs.
Benefits of remote access include:
- Access to important account contact and history information
- Maximize time while traveling
- Cultivate stronger sales relationships
- Improve customer service
- Update account information
- Add key account data
- Schedule activities and appointments
- Synchronize information at a later point in time
- And much more!
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